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Go to the shopFrequently asked questions
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Are your fragrances 100% authentic?
Yes. All fragrances sold at Saqura Parfum are 100% genuine and sourced directly from authorized distributors. We guarantee the authenticity of every product.
How long does shipping take?
Standard shipping takes 5–7 business days within the United States. Expedited options are available at checkout.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $200.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unopened, and in original packaging. Please contact us at contact@saquraparfum.com to initiate a return.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Paypal).
Can I exchange a product?
Yes, exchanges are accepted within 14 days. Please reach out to our support team for assistance.
Do you ship internationally?
Currently we ship within the United States and Canada. International shipping is coming soon.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use it to track your package directly on the carrier's website.
What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund immediately.
How can I contact you?
You can reach us at contact@saquraparfum.com or through our Contact Us page. We respond within 48 business hours.
