Shipping policy

Shipping Policy

Order Processing

Orders are typically processed and shipped within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

United States: 3–7 business days
Canada: 3–7 business days
International: 7–14 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather, customs processing, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We may occasionally offer free shipping promotions. Any applicable free-shipping offer will be displayed on our website or at checkout.

Tracking

Once your order has shipped, tracking information will be provided by email. Please allow up to 24–48 hours for tracking information to update after the package has been scanned by the carrier.

Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and damaged items so we can assist you.

If your package appears to be lost in transit, please contact us so we can work with the shipping carrier to investigate the shipment.

Customs & Duties

For international orders, customers may be responsible for applicable customs duties, taxes, brokerage fees, or other import charges imposed by the destination country.

These charges are not included in the purchase price unless otherwise stated at checkout.

If you have questions about your order or shipping, please contact our customer service team through the contact information provided on our website.

We reserve the right to update this Shipping Policy at any time.